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The complaint department is open.
It was a ginormous room:
And it was clean and neat before out suitcases exploded all over the room. Sorry about that, but we have some friends who can trash a hotel room in 5 minutes - hello Pam and John! - so this didn't look too bad to us. Just drying our raincoats.
There was a huge bathroom, but it was so dimly lit you could not use the make-up mirror - heck, you could barely see the make-up mirror! I had to seriously enhance this photo just so you could tell it's a bathroom, not a crypt.
Shaving was a challenge. And getting in and out of the tub-shower was strictly by braille. The shower had a half-wall of glass. Unfortunately it didn't cover the half of the shower where the water landed. Hence the drain in the floor. And the towels covering it. It was like a Slip-and-Slide - remember those?
A great hairdryer (love that 220!) but no plug in the bathroom. Really. And no mirror anywhere else in the room. Oops. Blow drying using your reflection in the glass covering a framed print is a challenge I do not want to repeat. Putting on make-up by braille is something my companions don't want to see again.
It's a fantastic location, the staff are lovely, but this was a seriously clueless and difficult hotel room. And at their prices? I'd stay somewhere other than the Grand. Or as we call it, the Not So Grand.
It was a ginormous room:
There was a huge bathroom, but it was so dimly lit you could not use the make-up mirror - heck, you could barely see the make-up mirror! I had to seriously enhance this photo just so you could tell it's a bathroom, not a crypt.
A great hairdryer (love that 220!) but no plug in the bathroom. Really. And no mirror anywhere else in the room. Oops. Blow drying using your reflection in the glass covering a framed print is a challenge I do not want to repeat. Putting on make-up by braille is something my companions don't want to see again.
It's a fantastic location, the staff are lovely, but this was a seriously clueless and difficult hotel room. And at their prices? I'd stay somewhere other than the Grand. Or as we call it, the Not So Grand.
