Monday, July 1, 2013

The Not So Grand Hotel, Stockholm

The complaint department is open.

It was a ginormous room:
And it was clean and neat before out suitcases exploded all over the room.  Sorry about that, but we have some friends who can trash a hotel room in 5 minutes - hello Pam and John! - so this didn't look too bad to us.  Just drying our raincoats.

There was a huge bathroom, but it was so dimly lit you could not use the make-up mirror - heck, you could barely see the make-up mirror!  I had to seriously enhance this photo just so you could tell it's a bathroom, not a crypt.
Shaving was a challenge.  And getting in and out of the tub-shower was strictly by braille.  The shower had a half-wall of glass.  Unfortunately it didn't cover the half of the shower where the water landed.  Hence the drain in the floor.  And the towels covering it.  It was like a Slip-and-Slide - remember those?

A great hairdryer (love that 220!) but no plug in the bathroom.  Really.  And no mirror anywhere else in the room.  Oops.  Blow drying using your reflection in the glass covering a framed print is a challenge I do not want to repeat.  Putting on make-up by braille is something my companions don't want to see again.  

It's a fantastic location, the staff are lovely, but this was a seriously clueless and difficult hotel room. And at their prices?  I'd stay somewhere other than the Grand.  Or as we call it, the Not So Grand.  

2 comments:

  1. Be careful and aware of the spa and massage products Grand Hotel in Stockholm Sweden are using. I got difficult allergic reaction. They ruined several days of my stay. Generally there's nothing unique about with their massage-spa. Nothing special that you couldn't get anywhere else. Very expensive by the way, it's not worth.

    ReplyDelete
    Replies
    1. thank you for the warning. I will avoid the spa. Having an itchy rash on vacation is not fun. Isn't it sad such a beautiful building in such a great location is such a bad hotel? I hope they listen and change. Thanks for the comment.

      Delete